U.S.-based virtual assistants for small business

What does a U.S.-based virtual assistant do?

A U.S.-based virtual assistant (VA) is a remote professional who works from the United States and handles your recurring administrative and operational work. Think inbox, calendar, travel, research, reports and project follow-up. You set the priorities. Your VA keeps the work moving between your meetings.

Your VA is not a task machine. The best ones spot problems before they turn into requests. Our clients describe them as a right hand, a task partner and, over time, a thought partner. The goal is simple: you work on the business, not in the admin.

Our clients range from CEOs and COOs to entrepreneurs, solopreneurs and busy leaders without dedicated support. Teams with resource gaps and organizations feeling the strain of growth also use us. If you want a closer look at the role itself, read our guide on the difference between a virtual assistant and an executive assistant.

What tasks can I hand to a virtual assistant for small business?

You can hand off nearly any task that does not need your personal judgment. A virtual assistant for small business owners typically covers inbox and calendar work, scheduling, customer follow-ups, spreadsheets, research, event logistics and light marketing support. The table groups the tasks we list on our service page.

Not sure what to hand off first? Our guide on what to delegate to a virtual assistant walks through it. You can also run the Delegation Matrix to sort your own task list.

Administrative bookkeeping support is not the same as full bookkeeping. If you have no financial infrastructure, our bookkeeping service is the better fit. A VA works best when you already have a CPA or bookkeeper and need someone to handle the paperwork around them.

How does Method Matching pair me with the right VA?

Method Matching is how we pair you with a VA. A person at Peachtree VA matches you on competency and chemistry: skill set, personality, culture and capacity. These partnerships are built through understanding, not an algorithm. Most clients are matched in as little as 10 business days.

Competency alone does not make a good match. A qualified assistant who is wrong for how you work is still the wrong assistant. So we also look at soft skills, such as emotional intelligence and how a person handles interpersonal dynamics, and at how well they fit your company culture and leadership style.

Here is how it works from your side.

1. Discovery call. A free 30-minute call. We learn how you work and what you need to hand off. You leave with a delegation roadmap whether you hire us or not.
2. Method Matching. We handpick your VA. You answer a short set of questions about what you want and what works best for you.
3. Meet your match. In as little as 10 business days, you meet your VA. We run a kick-off call so you see the impact from day one.
4. Ongoing support. A dedicated Relationship Specialist stays with the engagement and oversees onboarding and the health of the partnership.

Katie Howard of KH Consulting put it this way: “It’s miraculous to me how perfect my virtual assistant is for who I am and what I was looking for.” For more detail, read how Method Matching works or take the VA matching quiz to see which kind of assistant fits you.

How does a U.S.-based virtual executive assistant differ from a standard VA?

A virtual executive assistant supports a leader directly. The work leans toward calendar strategy, inbox triage, meeting preparation, travel and confidential communications. A standard VA may take on a wider mix of tasks. At Peachtree VA, both come from the same vetted pool and the same matching process.

Some of our clients want a few hours of help each week. Others want a standing partner who knows their priorities well enough to act without being asked. Our minimum of 25 hours a month fits both. If you want a close look at the part-time model, see our page on the fractional executive assistant. To compare the two roles side by side, read our guide on hiring an executive assistant.

How are Peachtree virtual assistants vetted?

Every Peachtree VA clears multiple rounds of interviews, a skills assessment, background checks and reference verification before joining our team. Each one signs a non-disclosure agreement (NDA) before seeing your business. All of our virtual assistants and bookkeepers are based in the United States.

The path for an applicant is demanding by design. It starts with a skills assessment focused on task management. A video interview with behavioral questions and scenarios comes next. A final interview with our Talent Acquisition Manager follows. A background check comes last, if the person is hired.

You can judge us on our process, our guarantee and what clients say. Peachtree VA has a 5.0 rating across 25 Google reviews.

What are the minimum hours, terms and payment options?

Packages start at 25 hours a month on a month-to-month agreement with 30 days notice. Hours can flex week to week within reason. They do not roll over to the next month, so use them. We take credit card and ACH payments.

We do not publish a price list. The cost depends on the number of hours you need. A conversation with our Director of Business Development helps you set that number. If you need more hours later, you can add them. Your VA tracks and reports hours regularly, so you see exactly how they are spent.

Our entry point is lower than that of most other VA companies. We want to meet you where you are and help you grow. For a look at how VA pricing models work across the market, see our guide to virtual assistant cost.

One planning tip from our team: always keep a long-term or evergreen project in the background. If a few hours are left in a month, your VA can shift to that project and every hour gets used.

What is the 100% Matching Guarantee?

If your VA is not the right fit, we rematch you at no extra cost. Our 100% Matching Guarantee has no expiration date. Six months in or three years in, tell your Relationship Specialist and we start matching again. You do not start over, because we already know your business.

Fit problems are rare, but they happen. Jason Henderberg of Henderberg Business Solutions had a first VA who wanted fewer hours while he wanted more. The match was not a fit. In his words, “your team pivoted very well for me,” and the VA he brought on next has been “exceptional.”

Your Relationship Specialist steps in right away to diagnose the issue and find a new VA, so gaps in service stay short. The guarantee has three parts:

• No additional cost, ever
• No expiration date
• No starting over from scratch

What is it like to work with a VA day to day?

Your VA works Monday through Friday, 9 a.m. to 5 p.m., synced to your preferred time zone. You can give your VA a company email address and a title. We encourage you to fold your VA into your team.

Expect a short ramp-up. Amy Zehfuss, founder of Springboard Strategy, says it “takes a minute to onboard and get to know each other, but then it’s seamless back-and-forth.” Our guides on onboarding a virtual assistant and giving a VA access safely cover the first weeks in detail.

Your VA is a 1099 independent contractor to Peachtree VA, not your employee. We handle the contract and compliance side. Talk to your CPA or attorney about how contractor status applies to your case.

Real-time call answering is rarely the best use of a VA’s time. Your VA can return calls and reply to emails, and we can recommend options when you need live answering.

Who hires a Peachtree VA?

Leaders who have become their own bottleneck hire a Peachtree VA. Our clients include healthcare practices, nonprofits, law firms, consultancies, wellness brands, e-commerce companies and recruiting firms. The common thread is not an industry. It is a busy leader with more to do than hours to do it.

Clients tell us the same story from different angles. Lindy Nowak of Up in a Day says her VA is her “right-hand woman.” Beth Carr of Fortified Branding ran a time audit and found she was spending 20+ hours a week on admin. Katie Howard had her VA build the outlines for grant proposals.

We also serve coaches, consultants and nonprofits. See our pages for coaches and consultants and for nonprofits. If you want help at home too, our personal assistant services cover the household side.

Should I hire a VA, a bookkeeper or a full-time employee?

Hire a VA for flexible administrative and operational support. Hire a bookkeeper for your financial records. Hire a full-time employee when the role needs someone in your business every day. We offer all three, so you can start small and add support as you grow.

Our FAQ explains why many owners choose a VA over a traditional hire. You skip payroll taxes, insurance costs, recruitment fees and training investments. You also skip the long vetting and interviewing cycle. We cover how this stacks up in our virtual assistant FAQs.

Next step

Start with the VA matching quiz, or book a free strategy call. The 30-minute call is free, and you keep the delegation roadmap whether you work with us or not.