---
title: "Onboarding: Meaning for Small Business Owners | Peachtree VA"
description: "Onboarding is the set of steps that bring a new hire or assistant up to speed on your tools, people, expectations and processes."
url: https://peachtreeva.multisites.ai/glossary/onboarding
publisher: Peachtree VA
book: https://peachtreeva.multisites.ai/contact
---

Operations

# Onboarding

Onboarding is the set of steps that bring a new hire or assistant up to speed on your tools, people, expectations and processes.

Onboarding covers everything a new person needs in their first weeks. That includes account access, introductions, goals, communication habits and training on your tools. A good plan gives the person a clear first task and a clear way to ask questions.

Strong onboarding saves money. Most failed hires and failed VA relationships trace back to unclear expectations in the first month. Writing down your [standard operating procedures](https://peachtreeva.multisites.ai/glossary/standard-operating-procedure) makes the process faster and repeatable. Our [guide to onboarding a virtual assistant](https://peachtreeva.multisites.ai/guides/how-to-onboard-a-virtual-assistant) gives a step-by-step plan.

At Peachtree VA, a dedicated Relationship Specialist oversees the partnership and facilitates onboarding. See our [how we work page](https://peachtreeva.multisites.ai/how-we-work). When someone leaves, the reverse process is [offboarding](https://peachtreeva.multisites.ai/glossary/offboarding). A written first-week plan, with a few small wins early, helps a new person gain confidence fast.

[Peachtree VA can helpHow Peachtree VA Works](https://peachtreeva.multisites.ai/how-we-work)

## Related terms

-   [Offboarding](https://peachtreeva.multisites.ai/glossary/offboarding)
-   [Standard operating procedure (SOP)](https://peachtreeva.multisites.ai/glossary/standard-operating-procedure)
-   [Method Matching](https://peachtreeva.multisites.ai/glossary/method-matching)
-   [Delegation](https://peachtreeva.multisites.ai/glossary/delegation)

## Get your week back.

Book a free, no-obligation strategy call. We will map out what to hand off first, and you leave with a plan whether or not you become a client.

[Book a free strategy call](https://peachtreeva.multisites.ai/contact)[or email info@peachtreeva.com](mailto:info@peachtreeva.com)

![Sarah Harlan, Client Experience & Operations Manager](https://peachtreeva.multisites.ai/_astro/sarah-harlan.DtVquYwL_2b0Qn7.webp)

![Darleen Priday, Vice President of Business Development](https://peachtreeva.multisites.ai/_astro/darleen-priday.jiyh6aPr_1PLR4H.webp)

![November Lee, Marketing Manager](https://peachtreeva.multisites.ai/_astro/november-lee.Cro_USs7_Z1Yhdwg.webp)