---
title: "Matching guarantee: Meaning for Small Business Owners"
description: "A matching guarantee is a promise to rematch a client with a new assistant at no extra cost if the first match does not fit."
url: https://peachtreeva.multisites.ai/glossary/matching-guarantee
publisher: Peachtree VA
book: https://peachtreeva.multisites.ai/contact
---

Peachtree Process

# Matching guarantee

A matching guarantee is a promise to rematch a client with a new assistant at no extra cost if the first match does not fit.

A matching guarantee protects you from a bad fit. If the assistant you start with does not work out, the provider finds you a new one without charging a fee for the change. Without such a promise, switching can mean paying again or losing weeks.

For a small business owner, this lowers the risk of trying a virtual assistant. Hiring is a guess until you work together. A guarantee means a miss costs time, not extra money. Read the terms before you sign, because providers word their guarantees differently.

Peachtree VA offers a 100% Matching Guarantee: a [rematch](https://peachtreeva.multisites.ai/glossary/rematch) at no extra cost, with no expiration date. It builds on [Method Matching](https://peachtreeva.multisites.ai/glossary/method-matching). Details are on our [how we work page](https://peachtreeva.multisites.ai/how-we-work). Ask for the guarantee in writing, with its length and any limits spelled out.

[Peachtree VA can helpHow Peachtree VA Works](https://peachtreeva.multisites.ai/how-we-work)

## Related terms

-   [Rematch](https://peachtreeva.multisites.ai/glossary/rematch)
-   [Method Matching](https://peachtreeva.multisites.ai/glossary/method-matching)
-   [Virtual assistant](https://peachtreeva.multisites.ai/glossary/virtual-assistant)

## Get your week back.

Book a free, no-obligation strategy call. We will map out what to hand off first, and you leave with a plan whether or not you become a client.

[Book a free strategy call](https://peachtreeva.multisites.ai/contact)[or email info@peachtreeva.com](mailto:info@peachtreeva.com)

![Sarah Harlan, Client Experience & Operations Manager](https://peachtreeva.multisites.ai/_astro/sarah-harlan.DtVquYwL_2b0Qn7.webp)

![Darleen Priday, Vice President of Business Development](https://peachtreeva.multisites.ai/_astro/darleen-priday.jiyh6aPr_1PLR4H.webp)

![November Lee, Marketing Manager](https://peachtreeva.multisites.ai/_astro/november-lee.Cro_USs7_Z1Yhdwg.webp)