--- title: "Peachtree VA FAQ: Virtual Assistants, Bookkeeping, Hiring" description: "Answers to common questions about Peachtree VA: virtual assistants, bookkeeping, direct hire, Method Matching, hours, payment, confidentiality and referrals." url: https://peachtreeva.multisites.ai/faq publisher: Peachtree VA book: https://peachtreeva.multisites.ai/contact --- # Frequently Asked Questions Peachtree VA supplies U.S.-based virtual assistants, bookkeepers and direct-hire recruiting. This FAQ answers the most common questions about how matching works, hours, payment, contractors, confidentiality, bookkeeping and direct hire. Virtual assistant packages start at 25 hours a month, and most clients are matched in as little as 10 business days. [Book a free strategy call](https://peachtreeva.multisites.ai/contact) ![Darleen Priday, Vice President of Business Development](https://peachtreeva.multisites.ai/_astro/darleen-priday.jiyh6aPr_ZIjnaA.webp) **Darleen Priday**Vice President of Business Development Discovery call 30 minutes, free Minimum VA package 25 hours a month Time to match As little as 10 business days Hours Monday through Friday, 9 a.m. to 5 p.m. Guarantee 100% Matching Guarantee ## Start with a call A free 30-minute discovery call comes first, with no obligation. ## Matched by people Method Matching pairs you on competency and chemistry. ## No long contract VA packages are month-to-month with 30 days notice. ## Free rematch If a match is not right, we rematch you at no extra cost. Quick answers about Peachtree VA. Not finding yours? [Book a free strategy call](https://peachtreeva.multisites.ai/contact) or read the [virtual assistant FAQs](https://peachtreeva.multisites.ai/va-services/faq) and [bookkeeping FAQs](https://peachtreeva.multisites.ai/bookkeeping/bookkeeping-faqs). ## Getting started ### How does Peachtree VA work? You book a free 30-minute discovery call. We match you through Method Matching on competency and chemistry. You meet your match in as little as 10 business days. A dedicated Relationship Specialist then oversees onboarding and supports the partnership. [See the full process](https://peachtreeva.multisites.ai/how-we-work). ### How do I know if I need a virtual assistant? Ask yourself three things. Are operational tasks overwhelming you? Are you or your team spread too thin to focus on long-term goals? Is a growing list of objectives waiting for time you do not have? Three yes answers point to a need. Our [VA matching quiz](https://peachtreeva.multisites.ai/tools-and-resources/va-matching-quiz) can help you decide. ### How do I start finding a VA for my business? Book a free discovery call. It takes 30 minutes and has no obligation. We learn about your business and what you want to hand off first, and you leave with a delegation roadmap whether you hire us or not. [Book a free strategy call](https://peachtreeva.multisites.ai/contact) to begin. ### Is Peachtree VA legitimate? Yes. Peachtree VA is a U.S.-based staffing company founded in 2014, with a 5.0 rating across 25 Google reviews. We place virtual assistants, bookkeepers and full-time hires with small businesses, and every client works with a named Relationship Specialist alongside their assistant. Read more [about us](https://peachtreeva.multisites.ai/about). ### Where are Peachtree VAs based? All of our virtual assistants and bookkeepers are based in the United States. Each one clears multi-stage interviews, skills assessments, reference checks and background checks, and signs an NDA before seeing your business. We use no offshore call center. ### How long does it take to get matched? Most clients are matched within 10 business days or less. That time covers the discovery call, Method Matching against skill set, personality, culture and capacity, and the introduction to your assistant. We also run a kickoff call so you see the impact from day one. ## Virtual assistants ### What can a Peachtree virtual assistant do for me? A Peachtree VA can manage your calendar, handle email, oversee social media, edit documents, book travel, arrange events and coordinate communications. The goal is to pull you out of the weeds so you can focus on high-impact strategy. See [VA services](https://peachtreeva.multisites.ai/va-services) for the full task list. ### Who most often uses a virtual assistant? Our clients range from CEOs and COOs to entrepreneurs, solopreneurs and busy leaders without dedicated support. Teams with resource gaps and organizations feeling the strain of growth also use our services. We offer personal assistant services for busy families and professionals as well. See [PA services](https://peachtreeva.multisites.ai/va-services/pa-services). ### What is Method Matching? Method Matching is how we pair you with a virtual assistant or bookkeeper. We match on competency and chemistry: skill set, personality, culture, and capacity. A real person who knows your business makes the match, not an algorithm. [Read more about Method Matching](https://peachtreeva.multisites.ai/how-we-work/method-matching). ### Why are soft skills so important? Soft skills include tangible abilities, such as advanced presentation skills, and intangible qualities, such as emotional intelligence. An assistant strong in soft skills is a proactive problem solver. They handle interpersonal dynamics, resolve conflicts and give your customers good service, which keeps your operations running smoothly. ### How much does a virtual assistant cost? The cost depends on the number of hours you need. VA packages start at 25 hours a month on a month-to-month agreement with 30 days notice. Our Director of Business Development helps you size your hours on the free discovery call. See [virtual assistant cost](https://peachtreeva.multisites.ai/virtual-assistant-cost) for a full breakdown. ### What are the typical work hours for my VA? Our VAs work Monday through Friday, 9 a.m. to 5 p.m., in your preferred time zone. This gives you consistent and reliable support during business hours. Real-time call answering is rarely the best use of a VA’s time, but we can recommend creative options for it. ### What if I do not use all my hours? Packages are monthly, start at 25 hours, and can flex week to week within reason. Hours do not roll over to the next month and must be used. We suggest keeping a long-term, evergreen project in the background, so spare hours go to productive work. ### How do I pay for my VA? We offer convenient payment options, including credit card and ACH. This makes it easy to manage your account and services. Your VA tracks and reports hours regularly, so you see how each hour is spent. You can add hours when you need more. ### Is the VA an employee? No. Our virtual assistants are 1099 independent contractors to Peachtree VA. This arrangement lets us handle the contractual and compliance side, giving you flexibility without the administrative overhead. For questions about your own situation, confirm the details with your attorney or CPA. ### Can the VA make calls and return emails for me? Yes. Responding to emails and returning phone calls are two of the things you can take off your plate. Real-time call answering is most likely not the best use of your VA’s time, but we have creative solutions for it that we can recommend. ### Can I give my VA a company email address? Yes. We encourage you to fully integrate your VA into your team. You may choose to give them a company email address and a title as well. For safe setup steps, see our guide to [giving a virtual assistant access safely](https://peachtreeva.multisites.ai/guides/give-a-virtual-assistant-access-safely). ### What are the advantages over a traditional hire? You save money, time and risk. You avoid payroll taxes, insurance costs, recruitment fees and training investments. We handle vetting, interviewing and training, and if a match is not right we rematch you at no extra cost. Direct hiring often costs more once recruiting, training and turnover are counted. ## Bookkeeping ### What accounting software do Peachtree bookkeepers use? Our bookkeepers mainly work with QuickBooks Online, the platform trusted by millions of businesses. They are also proficient in other platforms such as Wave. Bookkeepers work alongside your CPA and use your systems. See [bookkeeping](https://peachtreeva.multisites.ai/bookkeeping) for details. ### How much does bookkeeping cost? Bookkeeping packages start as little as $240 per month. They are based on your business’s transaction volume and complexity. On the free 30-minute consultation, we assess your needs and recommend the right package, so you do not pay for services you do not need. ### What does the monthly cycle with my bookkeeper look like? We aim to close out the prior month’s books and provide financial statements by the fifth business day of the new month. Your bookkeeper meets with you to review results. Through the month, they categorize transactions, send invoices, process contractor payments and reconcile accounts. ### What is the difference between a virtual assistant and a bookkeeper? A VA works well when you already have financial infrastructure, such as a CPA or outside bookkeeper, and need administrative help. A bookkeeper provides financial management and insight, and fits when you lack that infrastructure. Read more on the [bookkeeping FAQs](https://peachtreeva.multisites.ai/bookkeeping/bookkeeping-faqs). ### Do you provide bookkeeping for families? Yes. We provide bookkeeping for families who want clarity and organization around personal finances. We help you understand financial activity, create and maintain budgets, and track income and expenses. We also offer annual financial organization support to make tax filing easier. See [bookkeeping for families](https://peachtreeva.multisites.ai/guides/bookkeeping-for-families). ## Direct hire ### What is direct hire recruiting? Direct hire is our recruiting service for full-time support roles. We apply Method Matching to full-time placements, using active and passive candidate sourcing. Clients save an average of 42 days in vetting. We take on a limited number of searches each month. See [recruitment services](https://peachtreeva.multisites.ai/recruitment-services). ### How does the direct hire process work? There are five steps. We start with discovery and needs assessment, then market research and job development. Next comes strategic sourcing, followed by rigorous screening and vetting. Last is final selection support: we present top candidates, your team decides, and we present the offer. ### How is direct hire different from a staffing agency? Many recruiting options are commission-based firms focused on filling a role quickly. Our dedicated talent acquisition team focuses on understanding your business, your role and your goals. Our recruiting model offers a more cost-effective option than traditional agencies, and we keep searching until the fit is right. ## Working with Peachtree ### What happens if the VA and I do not work well together? We get it right the overwhelming majority of the time. If a match is not right, your Relationship Specialist steps in immediately to diagnose the issue and find a new VA at no additional cost. Our 100% Matching Guarantee has no expiration date. ### How am I protected on confidentiality? All of our assistants and bookkeepers sign NDAs and strict confidentiality agreements. They meet the highest professional standards and comply with your client-specific requirements to safeguard sensitive information. See our guide on [giving a virtual assistant access safely](https://peachtreeva.multisites.ai/guides/give-a-virtual-assistant-access-safely). ### Do you have a referral program for clients? Yes. We appreciate it when clients refer us to other businesses, and referral partners earn a reward for each referral that signs on. Visit the [refer to earn page](https://peachtreeva.multisites.ai/refer-to-earn) for the three ways to refer and the current reward. ### How do I apply to become a VA or bookkeeper? We are always looking for talented people. Visit our [careers page](https://peachtreeva.multisites.ai/careers) to see open roles and apply. VAs and bookkeepers are 1099 contractors based in the continental U.S. Bookkeeper applications are not always open, so check back from time to time. ## Ready to talk? The first step is a free discovery call. [Book a free strategy call](https://peachtreeva.multisites.ai/contact) and we will map out what to hand off first. Learn how it works on the [how we work page](https://peachtreeva.multisites.ai/how-we-work). ## All questions ### How does Peachtree VA work? You book a free 30-minute discovery call. We match you through Method Matching on competency and chemistry. You meet your match in as little as 10 business days. A dedicated Relationship Specialist then oversees onboarding and supports the partnership. See the full process. ### How do I know if I need a virtual assistant? Ask yourself three things. Are operational tasks overwhelming you? Are you or your team spread too thin to focus on long-term goals? Is a growing list of objectives waiting for time you do not have? Three yes answers point to a need. Our VA matching quiz can help you decide. ### How do I start finding a VA for my business? Book a free discovery call. It takes 30 minutes and has no obligation. We learn about your business and what you want to hand off first, and you leave with a delegation roadmap whether you hire us or not. Book a free strategy call to begin. ### Is Peachtree VA legitimate? Yes. Peachtree VA is a U.S.-based staffing company founded in 2014, with a 5.0 rating across 25 Google reviews. We place virtual assistants, bookkeepers and full-time hires with small businesses, and every client works with a named Relationship Specialist alongside their assistant. Read more about us. ### Where are Peachtree VAs based? All of our virtual assistants and bookkeepers are based in the United States. Each one clears multi-stage interviews, skills assessments, reference checks and background checks, and signs an NDA before seeing your business. We use no offshore call center. ### How long does it take to get matched? Most clients are matched within 10 business days or less. That time covers the discovery call, Method Matching against skill set, personality, culture and capacity, and the introduction to your assistant. We also run a kickoff call so you see the impact from day one. ### What can a Peachtree virtual assistant do for me? A Peachtree VA can manage your calendar, handle email, oversee social media, edit documents, book travel, arrange events and coordinate communications. The goal is to pull you out of the weeds so you can focus on high-impact strategy. See VA services for the full task list. ### Who most often uses a virtual assistant? Our clients range from CEOs and COOs to entrepreneurs, solopreneurs and busy leaders without dedicated support. Teams with resource gaps and organizations feeling the strain of growth also use our services. We offer personal assistant services for busy families and professionals as well. See PA services. ### What is Method Matching? Method Matching is how we pair you with a virtual assistant or bookkeeper. We match on competency and chemistry: skill set, personality, culture, and capacity. A real person who knows your business makes the match, not an algorithm. Read more about Method Matching. ### Why are soft skills so important? Soft skills include tangible abilities, such as advanced presentation skills, and intangible qualities, such as emotional intelligence. An assistant strong in soft skills is a proactive problem solver. They handle interpersonal dynamics, resolve conflicts and give your customers good service, which keeps your operations running smoothly. ### How much does a virtual assistant cost? The cost depends on the number of hours you need. VA packages start at 25 hours a month on a month-to-month agreement with 30 days notice. Our Director of Business Development helps you size your hours on the free discovery call. See virtual assistant cost for a full breakdown. ### What are the typical work hours for my VA? Our VAs work Monday through Friday, 9 a.m. to 5 p.m., in your preferred time zone. This gives you consistent and reliable support during business hours. Real-time call answering is rarely the best use of a VA's time, but we can recommend creative options for it. ### What if I do not use all my hours? Packages are monthly, start at 25 hours, and can flex week to week within reason. Hours do not roll over to the next month and must be used. We suggest keeping a long-term, evergreen project in the background, so spare hours go to productive work. ### How do I pay for my VA? We offer convenient payment options, including credit card and ACH. This makes it easy to manage your account and services. Your VA tracks and reports hours regularly, so you see how each hour is spent. You can add hours when you need more. ### Is the VA an employee? No. Our virtual assistants are 1099 independent contractors to Peachtree VA. This arrangement lets us handle the contractual and compliance side, giving you flexibility without the administrative overhead. For questions about your own situation, confirm the details with your attorney or CPA. ### Can the VA make calls and return emails for me? Yes. Responding to emails and returning phone calls are two of the things you can take off your plate. Real-time call answering is most likely not the best use of your VA's time, but we have creative solutions for it that we can recommend. ### Can I give my VA a company email address? Yes. We encourage you to fully integrate your VA into your team. You may choose to give them a company email address and a title as well. For safe setup steps, see our guide to giving a virtual assistant access safely. ### What are the advantages over a traditional hire? You save money, time and risk. You avoid payroll taxes, insurance costs, recruitment fees and training investments. We handle vetting, interviewing and training, and if a match is not right we rematch you at no extra cost. Direct hiring often costs more once recruiting, training and turnover are counted. ### What accounting software do Peachtree bookkeepers use? Our bookkeepers mainly work with QuickBooks Online, the platform trusted by millions of businesses. They are also proficient in other platforms such as Wave. Bookkeepers work alongside your CPA and use your systems. See bookkeeping for details. ### How much does bookkeeping cost? Bookkeeping packages start as little as $240 per month. They are based on your business's transaction volume and complexity. On the free 30-minute consultation, we assess your needs and recommend the right package, so you do not pay for services you do not need. ### What does the monthly cycle with my bookkeeper look like? We aim to close out the prior month's books and provide financial statements by the fifth business day of the new month. Your bookkeeper meets with you to review results. Through the month, they categorize transactions, send invoices, process contractor payments and reconcile accounts. ### What is the difference between a virtual assistant and a bookkeeper? A VA works well when you already have financial infrastructure, such as a CPA or outside bookkeeper, and need administrative help. A bookkeeper provides financial management and insight, and fits when you lack that infrastructure. Read more on the bookkeeping FAQs. ### Do you provide bookkeeping for families? Yes. We provide bookkeeping for families who want clarity and organization around personal finances. We help you understand financial activity, create and maintain budgets, and track income and expenses. We also offer annual financial organization support to make tax filing easier. See bookkeeping for families. ### What is direct hire recruiting? Direct hire is our recruiting service for full-time support roles. We apply Method Matching to full-time placements, using active and passive candidate sourcing. Clients save an average of 42 days in vetting. We take on a limited number of searches each month. See recruitment services. ### How does the direct hire process work? There are five steps. We start with discovery and needs assessment, then market research and job development. Next comes strategic sourcing, followed by rigorous screening and vetting. Last is final selection support: we present top candidates, your team decides, and we present the offer. ### How is direct hire different from a staffing agency? Many recruiting options are commission-based firms focused on filling a role quickly. Our dedicated talent acquisition team focuses on understanding your business, your role and your goals. Our recruiting model offers a more cost-effective option than traditional agencies, and we keep searching until the fit is right. ### What happens if the VA and I do not work well together? We get it right the overwhelming majority of the time. If a match is not right, your Relationship Specialist steps in immediately to diagnose the issue and find a new VA at no additional cost. Our 100% Matching Guarantee has no expiration date. ### How am I protected on confidentiality? All of our assistants and bookkeepers sign NDAs and strict confidentiality agreements. They meet the highest professional standards and comply with your client-specific requirements to safeguard sensitive information. See our guide on giving a virtual assistant access safely. ### Do you have a referral program for clients? Yes. We appreciate it when clients refer us to other businesses, and referral partners earn a reward for each referral that signs on. Visit the refer to earn page for the three ways to refer and the current reward. ### How do I apply to become a VA or bookkeeper? We are always looking for talented people. Visit our careers page to see open roles and apply. VAs and bookkeepers are 1099 contractors based in the continental U.S. Bookkeeper applications are not always open, so check back from time to time. ## Related - [### How Peachtree VA Works Peachtree VA works in four steps. You start with a free 30-minute discovery call. We match you through Method Matching on competency and chemistry. You meet your match in as little as 10 business days. A dedicated Relationship Specialist then supports the partnership, backed by our 100% Matching Guarantee. How we work](https://peachtreeva.multisites.ai/how-we-work) - [### Virtual assistant FAQs Peachtree VA virtual assistants are U.S.-based 1099 contractors who work Monday through Friday, 9 a.m. to 5 p.m., in your preferred time zone. Packages start at 25 hours a month, billed monthly. If a match is not right, your Relationship Specialist finds a new VA at no additional cost. VA FAQs](https://peachtreeva.multisites.ai/va-services/faq) - [### Bookkeeping FAQs Bookkeeping packages start as little as $240 per month, based on transaction volume and complexity. Bookkeepers work mainly in QuickBooks Online and aim to close the prior month by the fifth business day. Every engagement starts with a free 30-minute consultation, and a bad match is rematched at no cost. Bookkeeping FAQs](https://peachtreeva.multisites.ai/bookkeeping/bookkeeping-faqs) ## Get your week back. Book a free, no-obligation strategy call. We will map out what to hand off first, and you leave with a plan whether or not you become a client. [Book a free strategy call](https://peachtreeva.multisites.ai/contact)[or email info@peachtreeva.com](mailto:info@peachtreeva.com) ![Sarah Harlan, Client Experience & Operations Manager](https://peachtreeva.multisites.ai/_astro/sarah-harlan.DtVquYwL_2b0Qn7.webp) ![Darleen Priday, Vice President of Business Development](https://peachtreeva.multisites.ai/_astro/darleen-priday.jiyh6aPr_1PLR4H.webp) ![November Lee, Marketing Manager](https://peachtreeva.multisites.ai/_astro/november-lee.Cro_USs7_Z1Yhdwg.webp)